“The highest and best uses of social media are not for business. The are intensely personal.”

“Unlike the days of Kennedy’s assassination or 9/11, at this important historical moment I immediately turned OFF the television, and fired up my iPad, where I toggled back and forth between Google+ and Twitter.”

“For the people in these channels, it wasn’t about the facts. We already knew the only important one.”

Death, Steve Jobs and Social Media by Francine Hardaway